Handrails and Banisters – Legal requirement

We carried out an inventory and check in this week and our clerk found that the ranch style banister on the landing had a gap between the center rail handrail and floor of 350mm and the same for the center rail and hand rail. The legislation states that the opening...
The importance of prepping your property

The importance of prepping your property

We were recently instructed by a private landlord to cover a new inventory and check in at his property in Clapham, South East London. Our clerk arrived at the appointed time of 10am to begin dictating the report and was surprised to discover that the landlords...

Stolen Goods

We were instructed by one of by one of our agents to carry out an inventory and check-in at a property in East London last year. Following our inventory and check-in, we emailed the report to all parties for review and signing. In this case, the tenant did not return...
Landlord loses out to amateur check-in

Landlord loses out to amateur check-in

We visited a property in Croydon for a check-out. We hadn’t done the check-in, but the landlord assured us he would bring a hard copy of the inventory with him. When we got there, we met the landlord and a locksmith, and discovered that the outgoing tenant had...

Mid-term inspection discovers abuse of property

A letting agent asked us for a mid-term inspection on one of their properties in London. The tenant didn’t respond to our phone calls, texts or emails to arrange an appointment, so we visited at 10am on a Sunday morning. When the tenant answered in his pyjamas our...
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