Stolen Goods

We were instructed by one of by one of our agents to carry out an inventory and check-in at a property in East London last year. Following our inventory and check-in, we emailed the report to all parties for review and signing. In this case, the tenant did not return...
Landlord loses out to amateur check-in

Landlord loses out to amateur check-in

We visited a property in Croydon for a check-out. We hadn’t done the check-in, but the landlord assured us he would bring a hard copy of the inventory with him. When we got there, we met the landlord and a locksmith, and discovered that the outgoing tenant had...

Mid-term inspection discovers abuse of property

A letting agent asked us for a mid-term inspection on one of their properties in London. The tenant didn’t respond to our phone calls, texts or emails to arrange an appointment, so we visited at 10am on a Sunday morning. When the tenant answered in his pyjamas our...
Vanbrugh Castle Inventory

Vanbrugh Castle Inventory

One of our more unusual appointments was to carry out an inventory and check-in at Vanbrugh Castle, a Grade I listed property in Blackheath SE3. Steeped in history (based on the Bastille in Paris, it’s almost 300 years old and has been used as a film set), the...

Check-out from hell!

Arriving for a 10am checkout on a Sunday in south London, we found the tenants were still cleaning and loading their van. Under pressure of time, we started the inspection while the tenants continued to pack. As we worked our way around the property, the tenant...